From the outset Ravi totally committed himself to the culture and values project and quickly gained the trust and respect of the senior team. He is professional and technically strong but in addition he is able to use his strong sensory and people skills to connect with the team and establish quickly their drivers. His style is warm, good humoured and balanced but he doesn’t pull any punches. I have never seen our senior team so engaged in a training programme. Personally I have found him extremely supportive and always willing to offer advice even beyond the bounds of the programme. He is the strongest person in this field that I have come across.”